Refund Policy

Last Updated: September 14, 2026

At NUTRIONIKA LLC and its affiliates, we value your feedback and strive to ensure you are satisfied with Fit4Me. Please read this Refund Policy carefully to understand your rights, our money-back guarantee, eligibility requirements, and how to request a refund.

This policy is an integral part of our Terms & Conditions.

1. Where Did You Purchase Your Subscription? (Platform Rules)

Your refund eligibility depends heavily on where you purchased your Fit4Me subscription:

  • App Store (Apple) & Google Play Purchases: If you purchased your subscription through the Apple App Store or Google Play Store, we do not have the ability to process your refund. Your transaction is managed entirely by Apple or Google and is subject to their respective refund policies. You must request a refund directly through your Apple ID or Google Play account settings.
  • Web Purchases (Fit4Me Website): If you purchased your subscription directly through our website, your payment is managed by us, and the rules outlined in Section 2 and Section 3 below apply to you.
  • Subscription Plan Consistency: Fit4Me offers subscription plans with billing cycles of 4 weeks and 12 weeks. All references to other billing cycles have been removed for consistency.

2. The 30-Day Money-Back Guarantee (Web Purchases Only)

If you purchased your initial subscription directly from our website, we offer a Money-Back Guarantee. You may be eligible for a full refund of your initial subscription charge if you did not see visible results with our program, provided that all of the following conditions are met:

  • Contact Timeframe: You must contact us at support@fit4me.io within exactly 30 days of your initial purchase date, and before the end of your current subscription period.
  • Program Adherence: You must have actively used the Fit4Me program. Specifically, you must have completed:
    • For monthly, quarterly, or annual subscriptions: At least 7 consecutive days of program adherence within the first 30 days.
    • For weekly or biweekly subscriptions: At least 3 consecutive days of program adherence within the first 7 days.
  • Demonstration of Participation (Required): To prove adherence, you must provide screenshots from the app showing that you have completed:
    • At least 7 workouts, meditations, or other logged sessions (for monthly/quarterly/annual plans).
    • At least 3 workouts, meditations, or other logged sessions (for weekly/biweekly plans).

Please note: Fulfillment of all the above requirements (including providing screenshots) is strictly necessary to qualify for a refund under this Guarantee. Once we receive your application and screenshots, we will review it and notify you via email regarding its approval status.

Refund eligibility is subject to compliance with our Terms & Conditions. Cancellation rules, including billing cycle deadlines, are outlined in Section 2.4 of the Terms & Conditions.

3. Non-Refundable Items & Exceptions

Unless required by applicable consumer law, the following payments are strictly non-refundable and do not qualify for the Money-Back Guarantee:

  • Recurring Subscription Charges (Renewals): The Money-Back Guarantee applies ONLY to your first, initial charge. Once a subscription automatically renews, the renewal charge is non-refundable. To avoid future charges, you must cancel your subscription at least 24 hours before the renewal date. Cancellations requested after a renewal has been processed will take effect at the end of that current billing cycle.
  • Pack 5-in-1 (One-Time Upsell Purchase): This is a non-refundable digital product. Because it provides immediate access to downloadable digital content, premium guides, and services, it cannot be returned once made available to you. By purchasing the Pack 5-in-1, you acknowledge and agree that refunds are not available for this item, except in the event of proven technical faults that prevent delivery.
  • Personalized Meal Plans: As meal plans are custom-created specifically for your individual needs, biometric data, and preferences, they are non-refundable once delivered.

4. Regional Legal Rights

We comply with local consumer protection laws. If you reside in the following jurisdictions, these specific rules apply to you:

  • Residents of Certain US States (CA & CT): If you reside in California or Connecticut and cancel your purchase before midnight on the third business day following the purchase date, we will return your payment.
  • EU, EEA, and UK Residents (Right of Withdrawal): If you are a consumer based in the EEA, UK, or Switzerland, you have a legal right to withdraw from a contract for services within 14 days without giving any reason.
    • Digital Content Waiver: However, for single-item digital content purchases (e.g., the Pack 5-in-1, video recordings, PDFs), you expressly agree that you get immediate access to this content. By accessing it, you forfeit your 14-day right of withdrawal and will not be eligible for a refund.
    • Subscriptions: By signing up for our ongoing subscription service, you explicitly request immediate access. If you withdraw within 14 days, we will deduct a proportional amount from your refund for the days the service was provided before your withdrawal notice.
    • How to Exercise: To exercise this right, you must inform us of your decision to withdraw via a clear statement before the 14-day period expires by contacting us at: NUTRIONIKA LLC, 3003 Tamiami Trail N, Ste 300, Naples, Florida 34109, USA, Email: support@fit4me.io, phone number: + 1 (307) 316-9067